Why Every Automotive Dealer Needs Dealer Chat Now
It’s safe to assume that all car dealers have a physical lot, a manager, customers, and a website, amongst many other things that contribute to having an effective business. However, when it comes to automotive live chat, most dealers don’t realize how beneficial this service is. It takes a bit more explaining to understand why having dealer chat on your website is so important.
First and foremost, it’s important to understand what automotive live chat does. In short, dealer chat service is installed on your website, and assists you in capturing leads. Whether you choose to have agents from your dealership monitor the chats, or utilize a 24/7 fully-staffed live chat service like CarChat24, the goal of the service is the same; to convert more website visitors into valuable leads.
Keeping customers engaged is an important key to increasing your conversion. It’s great to get 5,000+ unique visitors to your website. However, if you’re only selling a few cars from this, then is the internet advertising you do even worth it? Attracting potential customers to your website is only half the battle. The other half is engaging them in conversation, encouraging them to come to your dealership, and addressing any questions that they might have. Automotive live chat enables you to do this effectively.